Shipping policy
Shipping Policy
Thank you for shopping with us! We’re excited to get your order to you. Here’s everything you need to know about our shipping process.
Processing Your Order
Orders are processed within 1–2 business days. Please note that business days are Monday to Friday, excluding holidays.
Once your order is ready, we will ship it out, and you’ll get an email with tracking details.
Shipping Time
We strive to get your order to you as quickly as possible. The estimated delivery times are as follows:
Standard Shipping (USA): 5–8 business days
Express Shipping (USA): 2–3 business days
International Shipping: 7–14 business days
Note: Delivery times may vary depending on shipping carriers and your location.
Free Shipping on Orders Over $50
We’re happy to offer free standard shipping on all orders over $50 within the USA. No code required!
Shipping Costs
Shipping costs are calculated at checkout based on the weight of your order and the shipping method selected. The cost will be clearly displayed before you complete your purchase.
Tracking Your Package
Once your order ships, you’ll receive a tracking number by email so you can track your package every step of the way.
International Orders
We are happy to ship worldwide!
For international orders, please note that you may be subject to customs duties, taxes, and fees, which are the responsibility of the customer. Delivery times may vary depending on your country and local customs procedures.
Missing or Lost Shipments
If your package doesn’t arrive or seems to be lost in transit, please get in touch with us right away. We will work with the shipping carrier to locate it and resolve the issue as quickly as possible.
Incorrect Address
Please double-check your shipping information before completing your order. If there is an error in the address provided, we may not be able to process your request to change it after shipment.
Need Help?
If you have any questions about shipping or need assistance with your order, feel free to reach out:
Email: sales@incdepot.shop
Business Hours: Monday – Friday, 9 AM – 6 PM (EST)
We’re here to help!